Category Archives: Telemarketing

May 17, 2023

New Competition Bureau Compliance Portal: Canadian Advertising/Marketing Law Compliance Guidance

In March 2023, Canada’s federal Competition Bureau (Bureau) launched a new competition law Compliance Portal (see: Consultation on new Compliance Portal). In making its announcement, the Bureau said that it launched its new Compliance Portal to help businesses stay on the right side of Canadian … Read the rest of this entry »

April 29, 2023

Canadian Telemarketer Sentenced to 30 Months in Prison for Fraudulent Online Directory Scam

On April 28, 2023, the Competition Bureau (Bureau) announced that Terry Croteau, a Canadian telemarketer, was sentenced to serve 30 months in prison and to pay a fine of $1.28 million for running a fraudulent online directory scam (see: here). See also: 30 Months in … Read the rest of this entry »

October 15, 2022

CASL Compliance Checklists: Documenting Consent and Scrubbing Mailing Lists

We offer CASL (Canadian anti-spam law) legal advice, including how to comply with its express and implied consent, sender identification and unsubscribe mechanism requirements. We also help clients with CASL compliance, due diligence, structuring and maintaining distribution lists and CASL compliance programs. In addition to … Read the rest of this entry »

September 15, 2022

CASL Compliance Checklists: Common Business-Related Exemptions and Implied Consent

We offer CASL (Canadian anti-spam law) legal advice, including how to comply with its express and implied consent, sender identification and unsubscribe mechanism requirements. We also help clients with CASL compliance, due diligence, structuring and maintaining distribution lists and CASL compliance programs. In addition to … Read the rest of this entry »

May 26, 2022

Common CASL (Canadian Spam Law) Compliance Errors: Non-compliant Consent Requests for Unidentified Third Parties

Canada’s federal anti-spam legislation (CASL) came into force in 2014. Since then, electronic marketers and their advisors have been working to comply with what remains a complex law with uncertainties in a number of key areas. In providing CASL related legal advice to clients since CASL … Read the rest of this entry »

May 17, 2022

Retail Council of Canada (RCC) CASL Compliance Presentation: CASL Still Matters: Common Compliance Errors

We are pleased to be presenting a CASL (Canadian anti-spam law) compliance program for the Retail Council of Canada and its members on May 19, 2022. Presentation Overview In Canada, commercial electronic messages (CEMs), including e-marketing through text messages, e-mails and some social media, are … Read the rest of this entry »

February 11, 2022

Canada’s Competition Bureau Recommends Sweeping Amendments to the Competition Act, Including Deceptive Marketing Amendments

On February 8, 2022, Canada’s Competition Bureau released a submission entitled Examining the Canadian Competition Act in the Digital Era in response to Senator Howard Wetston’s invitation to comment on Canada’s competition policy framework. The Bureau’s submission includes sweeping recommendations to amend many of the … Read the rest of this entry »